Welcome to AI Law LLC! This page serves as your complete guide to our E-Commerce Standards, designed to ensure a transparent and secure experience for all our clients. Here, you will find our official company information and numerous ways to contact us, confirming our commitment to accessibility. The most crucial sections are our detailed policies, starting with the Terms and Conditions, which act as the legal agreement between you and AI Law LLC, outlining everything from account registration to the proper use of our services. Next, the Service Delivery Policy explains exactly how you will receive your purchased services, which are delivered securely and conveniently through digital channels like your online account and email. Finally, we strongly advise reviewing the Return and Refund Policy before making a purchase; it clarifies that due to the immediate and digital nature of our legal services, refunds are generally not possible once a service has been delivered or accessed. We encourage you to read through these standards to fully understand our processes, and please reach out to us with any questions you may have.

I. Company Information

AI Law LLC is an online legal services company based in Tbilisi, Georgia. We provide services across all major areas of civil law, including litigation, business registration, and commercial transactions.

II. Contact Details

AI Law LLC is active on all major social media platforms and accessible through all widely used communication channels. We are committed to building a responsive legal service that addresses client inquiries as quickly as possible. You can contact us anytime - we are always here to help.

III. Business Hours

AI Law LLC is an online legal services company operating daily from 9:00 AM to 9:00 PM. You can contact us with inquiries anytime, from anywhere in the world 🌏 - we’re always here to assist you.

IV. Terms and Conditions

Article 1: General Provisions

1.1 This text outlines the Terms and Conditions for using the AI Law LLC website and its online services.
1.2 These Terms constitute a legally binding agreement between the user (hereinafter “you” or “user”) and AI Law LLC (Identification No. 405408401), a legal services company registered under the laws of Georgia, with its registered address at 83 Chavchavadze Ave., Vake District, Tbilisi, Georgia.
1.3 AI Law LLC will be referred to as “AI Law” in these Terms and Conditions, the Privacy Policy, and all other applicable guidelines and policies.
1.4 These Terms, including any amendments or regulations published by AI Law, form a unified agreement between AI Law and the user. By registering or using this website, the user acknowledges and agrees to all Terms and Conditions, the Privacy Policy, and any other applicable rules, and agrees to be legally bound by them.
1.5 If a user disagrees with any part of these legal documents, they must refrain from using the website. However, AI Law welcomes feedback and suggestions via email.
1.6 For questions, claims, or additional information, users may contact AI Law via the provided email address. The team will respond promptly and thoroughly.

Article 2: Definitions

2.1 The terms used herein shall have the following meanings:
2.1.1 AI Law / Company / Website / We / Our – AI Law LLC, a legal services provider, registered under Georgian law (ID No. 405408401), located at 83 Chavchavadze Ave., Tbilisi.
2.1.2 User – A natural or legal person over the age of 18 seeking to purchase legal services from AI Law.
2.1.3 User Consent – The user’s active agreement to these Terms and the processing of their personal data.
2.1.4 Third Party – Any individual, legal entity, or public institution not directly affiliated with AI Law.
2.1.5 Direct Marketing – Communication of service offerings, updates, or promotional materials directly to users via email, phone, or digital means.
2.1.6 Registration – The creation of a personal account on the AI Law website.
2.1.7 Account – A user’s personal dashboard on the AI Law website.
2.1.8 Services – Online legal services offered by AI Law, including consultations, legal documents, and related offerings.
2.2 Each service ordered by the customer constitutes a separate service agreement between the user and AI Law, detailing the scope and cost.

Article 3: Registration and User Responsibilities

3.1 To access services, users must register via a form requiring: (1) Full name, (2) Address, (3) Email address, and (4) Password.
3.2 Registration may occur during service checkout or through the Log In section of the website. Users can log in using: (1) Social media accounts, (2) Google account, and (3) Email address.
3.3 The user guarantees that: (1) All submitted information is accurate and complete, (2) They are at least 18 years old and legally competent, (3) They will not use another person’s identity or offensive usernames, (4) They will not impersonate others or disseminate false information, (5) They will not engage in any activity that harms the website or violates laws, (6) They will respect AI Law’s intellectual property, (7) They will not access another user’s account or personal data, (8) They will not breach these Terms or any applicable law.

Article 4: Ordering Services

4.1 To order services, users must provide the following during checkout: (1) Email, (2) Name, (3) Mobile number, and (4) Address.
4.2 Users will be redirected to a secure payment page. Before completing the payment, users must verify all contact details to ensure proper delivery of services.
4.3 AI Law reserves the right to refuse or cancel an order if there is suspicion of fraud or an illegal transaction. The company may also set or revise service value limits without prior notice.
4.4 Upon successful payment, the user gains full access to the service. Return and exchange rules are available on the Return Policy page.

Article 5: Service Delivery and Access

5.1 All services are delivered online, including documents, consultations, and other deliverables, via: (1) The AI Law website, (2) Email, and (3) Other digital platforms, as specified per service.
5.2 Once the service is delivered, AI Law’s responsibility is fulfilled.
5.3 Customers can access purchased services anytime through their personal account.
5.4 Information on data handling and confidentiality is available in the Privacy Policy.

Article 6: Payment Policy

6.1 All payments must be made electronically. During checkout, the user is redirected to a secure bank page to input card details. AI Law does not access or store user payment data.
6.2 After successful payment, a confirmation will be shown and emailed to the customer.

Article 7: Account Closure and Restrictions

7.1 If AI Law determines that a user has violated these Terms or provided false information, the company may restrict or close their account and notify the user by email. Users must contact AI Law if they receive such notification.
7.2 To close an account, users can click “Delete Account” within account settings. This action will immediately deactivate the account.

Article 8: Limitation of Liability

8.1 While AI Law takes reasonable security measures, it is not liable for: (1) Unauthorized data access, (2) Third-party damages or service disruptions, (3) Website downtime, software issues, or viruses, and (4) User use of services at their own risk.
8.2 AI Law’s liability, if determined by a court, is limited to the price of the disputed service.
8.3 The company is not liable for delays or damages caused by third parties, including internet or mobile service providers.

Article 9: Website Use & Marketing

9.1 AI Law may modify or remove website content without prior notice.
9.2 Unlawful use of the website is strictly prohibited, including: (1) Unauthorized access or hacking attempts, (2) Misuse of company information, and (3) Infringement of AI Law’s rights or reputation.
9.3 For marketing, AI Law may use user-provided personal data (name, email, phone) to send promotional content. By using the site, the user consents to such marketing but may withdraw consent at any time, either via: (1) The “Marketing Consent” toggle in account settings, and (2) A written request to AI Law (effective within 7 business days).
9.4 Withdrawal of marketing consent does not stop AI Law from notifying users about service updates or essential account information.

Article 10: Intellectual Property

10.1 All content on the AI Law website - including text, images, animations, trademarks, and logos - is the exclusive property of AI Law LLC and is protected by copyright law.
10.2 The AI Law trademark is registered with Sakpatenti and may not be used without prior written permission.
10.3 Users are not granted ownership or copyright to any purchased material. Unauthorized use or reproduction may result in legal action, including claims for material and intangible damages. If a user believes their copyrighted content appears on the AI Law website unlawfully, they should notify the company by email.

Article 11: Termination and Third-Party Links

11.1 These Terms remain in effect from the time of user consent until account closure.
11.2 Termination may occur: (1) By the user, once all outstanding debts are settled, and (2) By AI Law, in accordance with law or these Terms.
11.3 AI Law is not responsible for content or policies on external websites linked from its platform. Users are encouraged to review the external site’s terms and policies.

Article 12: Dispute Resolution and Amendments

12.1 These Terms are governed by the laws of Georgia.
12.2 In case of disputes, both parties agree to: (1) Attempt amicable resolution through negotiation, (2) If unsuccessful, refer the dispute to Tbilisi City Court.
12.3 If any part of these Terms is deemed invalid, the remaining provisions remain enforceable.
12.4 AI Law reserves the right to unilaterally amend these Terms by posting updates on the website. Continued use of the website after updates signifies user acceptance.

V. Service Delivery Policy

1. Overview

This Service Delivery Policy outlines how AI Law LLC provides legal services to its clients. As an online legal services company, we are committed to ensuring efficient, timely, and secure delivery of all services, whether delivered digitally or through professional legal representation.

2. Types of Service Delivery

2.1 We provide legal consultations, document generation, and other services directly through our website and digital platforms. Upon completion of an order and payment confirmation, services are delivered via: (1) Secure client account on the AI Law website, (2) Email (as specified during the ordering process), and (3) Video conferencing tools (where applicable for consultations).
2.2 Legal documents (e.g., contracts, legal opinions, templates) are delivered electronically in PDF or editable formats. Clients can access their documents via: (1) Download from their personal AI Law account, and (2) Direct email delivery.
2.3 We do not deliver physical or hard copy documents unless explicitly agreed upon.
2.4 When clients request representation or direct legal assistance, our licensed attorneys will provide services through: (1) Online consultations, (2) Written legal advice, and (3) Representation in legal matters (where available and subject to separate agreement).
2.5 The scope, timeline, and method of attorney services will be confirmed with the client prior to engagement.

3. Delivery Timelines

3.1 Online and document-based services are typically delivered within the timeframe specified on the service page or agreed upon with the client.
3.2 For attorney services, timelines depend on the complexity of the case and client availability. All service deadlines will be confirmed individually.

4. Accessing Services

Clients may access their purchased services at any time through their personal account on the AI Law website. If you experience issues accessing your service, please contact our support team at info@ailaw.llc.

5. Delivery Confirmation

Delivery is considered complete when: (1) A digital service or document is sent to the client's registered email or made available in their online account; or (2) An attorney consultation or representation session has been successfully provided.

6. Support & Assistance

6.1 If you have any concerns about the delivery of a service, or if a service has not been received as expected, please contact us: (1) info@ailaw.llc, (2) (+995) 591 893 893.
6.2 Our team is available daily from 9:00 AM to 9:00 PM (GMT+4) to assist you.

VI. Return and Refund Policy

1. Overview

1.1 This Refund Policy sets out the terms and conditions under which customers may request and receive refunds for services purchased from AI Law LLC.
1.2 Due to the nature of legal services, refunds are only granted under specific conditions, as outlined below.

2. Non-Refundable Services

2.1 AI Law LLC does not issue refunds for any service that has already been delivered or accessed by the customer, regardless of whether the customer is satisfied with the outcome.
2.2 This includes, but is not limited to: (1) Legal consultations that have been conducted, (2) Legal documents (e.g., contracts, academic papers, legal opinions) that have been delivered or made available for download or review, (3) Any service where the customer has accessed, viewed, or downloaded the deliverable.
2.3 Accessing or reading a document constitutes receipt of service and voids eligibility for a refund.

3. Refund Eligibility

3.1 A customer may be eligible for a full or partial refund only if: (1) The service has not yet been delivered or accessed; and (2) The customer has terminated the agreement before delivery has begun; and (3) The request for cancellation is submitted in writing via email to info@ailaw.llc.
3.2 In such cases, AI Law LLC will review the request and, if approved, issue a refund within 7 business days using the same payment method used for the original transaction.

4. How to Request a Refund

4.1 To request a refund, the customer must send a written request to info@ailaw.llc, including: (1) Full name, (2) Email address used for the order, (3) Description of the service purchased, (4) Reason for requesting the refund.
4.2 Incomplete requests or those submitted after the service has been delivered will not be eligible for consideration.

5. Exceptions

AI Law reserves the right to refuse a refund request if: (1) The service was delivered as agreed, (2) The document or legal advice was accessed, read, or used in any form, (3) The customer failed to communicate essential information necessary for service delivery, (4) The refund request was submitted after service delivery.